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Navigating Insurance Claims After Storm Damage

Roof

When weather rolls through DFW, your roof often takes the hardest hit. But while the physical damage is usually obvious, navigating the insurance process afterward can be confusing and frustrating. That’s where Pineapple Roofing steps in to make the process simple, transparent, and effective.

The DFW Insurance Claim Timeline

Storms don’t wait—and neither should you. Here’s how we guide you through every step:

  1. Get a professional inspection: Pineapple Roofing offers free, no-obligation inspections within 24 hours of major storms.

  2. Document the damage: We take thorough photos, videos, and notes to ensure your insurance adjuster has complete documentation.

  3. File your claim: Most insurance policies require claims to be filed within 30 to 60 days. We help you stay within deadlines.

  4. Meet with your adjuster: We attend the adjuster meeting on-site to advocate for full and accurate damage assessments.

  5. Repair or replace: Once approved, we begin work quickly and keep you updated throughout the process.

What Insurance Can Cover

Most homeowners’ insurance policies typically cover:

  • Hail and wind damage

  • Water intrusion from sudden storms

  • Damage from fallen trees or flying debris

However, your individual coverage will depend on:

  • Roof age and prior condition

  • Type of deductible (flat amount vs. percentage-based)

  • Whether damage is classified as wear-and-tear or storm-related

Rejected Claims? We Can Help Get Them Reopened

Had a claim denied? Don’t panic. We’ve helped many DFW homeowners successfully reopen claims that were initially rejected. In some cases, the adjuster may have missed damage, misclassified it, or lacked supporting documentation. Here's how Pineapple Roofing helps reverse those decisions:

  • We re-inspect the property thoroughly and create a detailed report of overlooked or misidentified damage.

  • We provide supplemental documentation, including before-and-after imagery and a full scope of work.

  • We communicate directly with your insurance carrier, helping challenge and clarify previous assessments.

  • We work within the appeals process to advocate for a fair reevaluation, and often a much better outcome.

Why Choose Pineapple Roofing for Storm Restoration

  • We specialize in insurance claims and know what adjusters are looking for

  • We never push unnecessary repairs, just what your home truly needs

  • We maximize policy benefits while helping you avoid out-of-pocket surprises

  • We provide fast, professional service and thorough post-storm cleanup

Don’t leave money on the table or live with unresolved storm damage. Trust the roofing company DFW homeowners call when they need a strong advocate. Call Pineapple Roofing today, and let us help you navigate the insurance process with confidence.