Frequently Asked Questions - Pineapple Roofing

Have questions about your roof? Whether you're dealing with a leak, storm damage, or thinking about a full replacement, we've got answers. Below you'll find responses to the questions homeowners and business owners ask us most.

    • How do I get started?
      Easy! Just give us a call, fill out the estimate request form on our website, or send us a message. We'll set up a convenient time for a free inspection and give you an honest, no-obligation assessment of your roofing needs.
    • What areas does Pineapple Roofing serve?
      Reach out to us and we'll confirm whether we serve your area. We're happy to let you know if we can help and get something scheduled.
    • Can I see reviews and examples of past work?
      Of course. You can find our customer reviews online, and we're happy to share photos of past projects, including jobs similar to yours in size and scope.
    • Will roofing work disrupt my household?
      Roofing does involve some noise, but we work efficiently to minimize disruption. Most residential replacements are done within a day, and we'll give you a heads-up on timing so you can plan around it, especially if you have kids or pets at home.
    • Can you handle flat roofs on commercial buildings?
      Yes. We repair and replace flat roofing systems for a variety of commercial properties. We'll inspect the roof and recommend the right solution for your building type and budget.
    • Can you handle flat roofs on commercial buildings?
      Yes. We repair and replace flat roofing systems for a variety of commercial properties. We'll inspect the roof and recommend the right solution for your building type and budget.
    • Do you offer ongoing maintenance or regular checkup plans?
      Yes. We perform free, yearly check-ups so your roof gets the attention it needs over time. Staying ahead of wear and tear is the best way to extend your roof's lifespan.
    • How do I know if my roof issue needs immediate attention?
      Active leaks, water stains on your ceiling, visibly missing shingles, or loose flashing are all signs you should call us sooner rather than later. If you're unsure, give us a call!
    • Can I get new gutters at the same time as my roof replacement?
      Definitely. We frequently install or replace gutters alongside roof work. It's a great time to make sure your entire roofline system is working together to protect your home.
    • Do you install metal roofing?
      Yes. We work with metal roofing, asphalt shingles, and other roofing materials. We'll help you figure out which system is the best fit for your property and goals.
    • What sets Pineapple Roofing apart from other roofers?
      We're local, we're transparent, and we don't believe in high-pressure sales tactics. We take the time to educate you on your options and back every project with solid warranties and dependable follow-through.
    • What if I'm not sure whether my roof was damaged in a storm?
      That's exactly what we're here for. We'll come out, take a close look, document what we find, and give you an honest assessment of whether a repair or insurance claim is warranted.
    • How often should I have my roof inspected?
      We recommend scheduling a professional inspection once a year, plus after any significant hail or wind event. Catching small issues early is always better (and cheaper) than dealing with them later.
    • Do you use subcontractors?
      We work with experienced crews we trust and hold to our own high standards. Every project is actively managed and overseen by Pineapple Roofing leadership or a dedicated project manager.
    • How do you protect my property during the project?
      We take care of your property like it's our own. We cover landscaping and garden beds where necessary, keep the worksite organized, and use magnetic sweepers to pick up any stray nails in your yard and driveway when the job is done.
    • Do you address roof ventilation during a replacement?
      We do. Proper attic airflow is crucial to extending the life of your roof and keeping energy bills in check. We'll assess your current ventilation and can install ridge vents or box vents as part of your replacement if needed.
    • Do you work on commercial roofs as well?
      Yes. We serve both homeowners and business owners. From flat roof systems to commercial shingles and coatings, we have the experience to handle a wide variety of commercial roofing projects.
    • How quickly can you come out for an inspection?
      We work with you to schedule your inspection at a convenient time, and we do emergency storm repairs where our team is at your home within 24 hours. You can call us directly or submit a request online and we'll find a time that works for you.
    • Do you repair small or minor roof leaks?
      No job is too small for us. A minor leak today can turn into major damage tomorrow, so we're happy to address issues of any size before they escalate.
    • Do you offer financing?
      Yes. We work with financing partners so qualified homeowners can break the cost of a replacement or major repair into manageable monthly payments. Ask us about your options when you request an estimate.
    • How much does a new roof cost?
      The price depends on your roof's size, pitch, the materials selected, and any underlying issues that need to be addressed. We provide a free, detailed written quote.
    • What kind of warranties do you offer?
      We stand behind our work with a workmanship warranty from Pineapple Roofing, plus manufacturer warranties on the materials used. We'll go over the specific terms for your project so you know exactly what's covered.
    • Can you help with insurance claims for storm damage?
      We can. Our team documents all damage thoroughly, provides detailed estimates and photos, and can be on-site when your adjuster visits. We make the process as smooth as possible so you can focus on getting back to normal.
    • Do you offer emergency roof repair?
      Yes. When a storm rolls through and leaves damage behind, we're ready to respond quickly. We provide emergency repairs, protective tarping, and a full damage inspection to help prevent things from getting worse.
    • What materials do you work with?
      We use quality materials from trusted manufacturers including architectural asphalt shingles built to hold up against wind, hail, and heat. We'll help you choose the right product for your home, budget, and local climate.
    • How long does a roof replacement take?
      Most residential replacements are wrapped up within a single day. Larger or more complex roofs may take longer. We'll give you a clear timeline before we start and keep you updated throughout the process.
    • How do I know if I need a repair or a full replacement?
      We evaluate your roof's age, condition, and any signs of damage. This includes leaks, missing or curling shingles, damaged flashing, and storm impact. If a repair is the smarter move, we'll tell you. If a replacement makes more long-term sense, we'll walk you through exactly why.
    • Do you offer free inspections and estimates?
      Yes - always! We provide free roof inspections and written estimates for any repair, replacement, or restoration project. You'll receive clear photos and a straightforward explanation of what we found and what we recommend.
    • What services does Pineapple Roofing provide?

      We offer a full range of roofing services for residential and commercial properties, including roof replacement, repairs, storm damage inspections, insurance claim support, gutter installation, and attic ventilation improvements.

    • Are you licensed and insured?
      Yes. Pineapple Roofing is licensed with RCAT and fully insured, this means we meet all applicable licensing requirements in our service area. We carry the proper coverage to protect both your property and our team on every job.
    • Is Pineapple Roofing a local company?

      Yes. We're a locally owned and operated roofing company. We live and work in this community, and that means we're invested in the work we do here.